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SHIPPING

We personalize and ship most items to arrive in 3-10 business days, though some items may take longer. 

We ship USPS to any continental U.S. destination. Orders to Alaska and Hawaii ship at an additional fee.

shipping costs are automatically calculated during check out.

 

SHIPPING TO MULTIPLE ADDRESSES

When shipping items on the same order to multiple addresses, you will be charged shipping for each additional ship-to address.

 

OUR GUARANTEE & RETURN POLICY

Our goal is to offer only the finest personalized mug available, ones that will create lasting memories and provide years of enjoyment. If your order is not 100% free from defects in materials and workmanship, you may return it in new condition and in its original packaging for a prompt credit, exchange or full refund. Please email us at service@rucchini.com if you have a question about a return or exchange.

Personalized items cannot be returned for reasons other than defects in materials or workmanship.